From the About menu, scroll down and click “ Firmware Version.”.Click on the tool icon to access the System Info menu.Right-click on your TV / monitor screen to bring up the menu bar.If not, right-click using the wired USB mouse and enter your login credentials. If you downloaded the Night Owl Protect App on your Smart Device and have Bluetooth ® enabled, you can use the Unlock feature in the app to unlock your recorder. To Update your Recorder’s Firmware (with Internet):
Your recorder’s firmware MUST be up to date to receive live technical support. The preferred method for upgrading your recorder’s firmware is connecting the recorder to the Internet (via Ethernet cable) and performing a firmware update using the network.
